As the Director of Clinical Services & Operations, Janelle directs the day to day clinical operations, clinical initiatives, Pharmacy Benefit Management (PBM) operations, vendor management and regulatory and contracting compliance. In addition to bringing over 20 years of managed care and PBM experience, Janelle has great knowledge and experience with cGMP, FDA audits including observations and mitigating warning letters. Janelle graduated from Ohio Northern University with a dual degree, Pharmacy and Vocal Performance where she was affectionally known as the “singing Pharmacist”. Janelle resides in Columbus, Ohio and is married with 2 children. Janelle and her husband, the accompanist, met thru music and in their spare time they still love to make music together.

Jodi has over 25 years of experience in the healthcare industry with emphasis on Administration Management and Taft Hartley. Her most recent position prior to coming to Kroger Prescription Plans was New Business Manager in the West for Cigna, Taft Hartley and Federal Business Segment. She was responsible for increasing Cigna’s book of business in the Western 14 states. Her 17 years at a Third-Party Administrator gives her strong management skills in assuring the products and benefits she recommends are operationally sound and meet the needs of the client and their members. Strategic thinking and working for clients to meet their goals has always been and continues to be the main focus in her career. Jodi received her Bachelor of Arts degree from Eastern Washington University and resides in Washington State.