James (Jim) Kirby is President of Pharmacy Benefit Management (PBM) and Enterprise Growth for Kroger Prescription Plans and Kroger Health, where he leads the strategy, expansion, and transformation of Kroger’s PBM and integrated healthcare platform. He is responsible for advancing a transparent, clinically driven PBM model while scaling enterprise growth by connecting pharmacy, clinical services, and nutrition into a unified value proposition for employers, health plans, and patients. Jim’s vision is to fundamentally redesign pharmacy benefits and community-based care—shifting from fragmented, transaction-based models to an outcomes-driven approach that aligns incentives, simplifies pricing, and reinvests savings into member health. Under his leadership, Kroger is advancing a next-generation PBM centered on transparency, cost predictability, and clinically integrated pharmacy networks, with “Food for Health” embedded as a core component of managing chronic disease and total cost of care. A pharmacist by training, Jim has built his career at the intersection of clinical innovation and scalable execution. He has led the development of programs in medication management, adherence, transitions of care, and chronic disease management, consistently linking frontline care delivery to measurable outcomes. He has extensive experience structuring partnerships across employers, health plans, health systems, and pharmaceutical manufacturers to drive aligned, value-based models. He began his career in community pharmacy and has held leadership roles across community practice, health systems, specialty pharmacy, and managed care. Jim has contributed more than 50 publications and presentations across national conferences, academic forums, and industry settings, and co-developed pharmacy residency programs with the University of Cincinnati. Jim earned his BS in Pharmacy from The Ohio State University and his PharmD from the University of Cincinnati. He is a Board-Certified Pharmacotherapy Specialist, Fellow of the American Pharmacists Association, and appointed as an Adjunct Associate Professor at the University of Cincinnati College of Pharmacy.

Kristen Proctor serves as Vice President of PBM Operations and Clinical Services for Kroger Prescription Plans, where she is responsible for leading enterprise pharmacy benefit operations and clinical programs that support members, clients, and pharmacy partners. In this role, she oversees clinical service delivery, operational performance, contracting, and regulatory compliance, with a focus on driving quality, efficiency, and an enhanced patient experience. Kristen began her career with Kroger in 2004 and joined Kroger Prescription Plans in 2026. She brings more than two decades of experience, having held progressive leadership roles across pharmacy operations. She has served in positions ranging from pharmacy technician to clinical operations leader and holds a Doctor of Pharmacy degree from the University of Cincinnati. Her experience spans retail, clinical, and centralized service models, providing a comprehensive perspective on the delivery of pharmacy care and operational excellence. Kristen is known for her data driven approach, commitment to team development, and ability to lead through change in complex healthcare environments. She partners across the organization to advance strategic initiatives, enhance client and member experience, and drive continuous improvement within the PBM space.

Sydnee Hewitt, PharmD, joined Kroger in 2012 and has held a variety of leadership roles across the organization, spanning both operational and clinical execution. She has held district leadership positions in multiple divisions, as well as broader leadership roles supporting regional performance, clinical service expansion, and operational excellence. In 2026, she assumed responsibility for Kroger Prescription Plans as Vice President of PBM Sales and Commercial Partnerships. In addition to her PBM responsibilities, Sydnee oversees business development and employer solutions, expanding Kroger Health’s reach and impact. Throughout her career, Sydnee has driven results through strengthening pharmacy operations, optimizing clinical performance, and advancing clinical program development. She has played a key role in expanding scope of practice and enhancing service delivery across the organization, while maintaining a strong focus on efficiency and patient outcomes. She is committed to building strong relationships and making thoughtful decisions that creates meaningful value. Sydnee leads with a people-first mindset, prioritizing the needs of associates, patients, and clients in every aspect of her work.

Jason Posey joined Kroger Prescription Plans in 2026, bringing more than 20 years of experience leading high impact teams across client services, implementation, operations, and account management. At KPP, Jason leads the Account Management team, focused on driving revenue growth and enhancing customer satisfaction through strategic leadership, process optimization, and the building and scaling of client focused organizations. His work emphasizes on client retention and the cultivation of long term executive relationships. Jason’s background includes identifying growth opportunities, developing strategic roadmaps, and mentoring high performing teams to consistently exceed business objectives. He brings deep expertise in enterprise client onboarding and implementation, cross functional collaboration, and the successful delivery of complex initiatives on time and within budget.